About Us

Pinnacle launched in 1998 with a clear objective: build an online gaming destination focused on fair odds, transparent terms and an elevated player experience. The idea grew from a team of experienced sports traders, product designers and customer-support professionals who wanted a platform where skilled players and casual gamers could compete on a level playing field while enjoying reliable service and fast payouts.

A mission that puts players first

Our mission is simple: deliver fair play, strong player protection and service you can count on. We operate with clear rules, straightforward terms and a dedication to treating every player with respect. Responsible gaming and exceptional customer care aren’t add-ons — they’re built into how we operate. That means proactive tools, real support and visible policies so you always know where you stand.

Games that deliver variety and quality

Pinnacle offers a broad portfolio — classic and modern slots, table games, and live dealer action — powered by top-tier studios. We partner with trusted providers such as Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, Booming Games and EGT to bring fresh releases and proven favorites. Whether you prefer big progressive jackpots, instant-win titles or a realistic live dealer table, our lineup is designed to suit every playstyle. Read our full review for deeper details on games and providers.

Secure accounts and straightforward banking

Protecting your data and funds is a core priority. We use industry-standard encryption and maintain regulatory licensing in Malta and Curaçao to ensure compliance and oversight. Pinnacle supports a wide range of payment options to fit global players — from Visa and MasterCard to Bitcoin, Litecoin, Tether/USDT, AstroPay Card, Neosurf, Neteller, Skrill, Trustly and traditional bank transfers. Currencies include USD, EUR, GBP, BRL, CAD, COP and NZD. Minimum deposits to fund accounts and participate in promotions are typically $15, and we operate clear withdrawal rules (note: some methods have limits; for example, card withdrawals may differ from cryptocurrency and bank wire options). Winnings are not artificially capped for successful players, and we publish our main terms so you can plan your play.

Responsible gaming — real resources, real support

We provide tools and guidance so play stays safe and enjoyable. Players can set deposit, loss and session limits, opt for cooling-off periods or apply self-exclusion when needed. Our Support team and a comprehensive FAQ are available via live chat and email at customerservice@pinnacle.com to help with account controls and to point players toward professional help when necessary.

Meet the team powering Pinnacle

A compact, experienced team runs Pinnacle — product managers who know game math, customer-support specialists who solve problems quickly, security engineers who protect accounts and compliance officers who keep our operation aligned with regulations. We hire experts who care about the player experience, and we invest in continual training so the team can respond rapidly and responsibly.

Transparent promos and player-friendly policies

We offer promotions designed with clarity in mind. Current welcome-style offers include 20 Free Spins on Book of Dead (qualifying deposit required, wagering 35x) and a $25 Casino Chip promotion (deposit $50 to qualify; up to $25, wagering around 40x and subject to use conditions). Ongoing campaigns — like Drops & Wins and Treasure Island Madness — run with large prize pools and automatic entry once you meet the activity requirements (minimum deposit often $15). Our bonus framework favors transparency: most bonuses are non-sticky by default (your deposited cash is used first), and rollover rules are stated up front so there are no surprises. Read terms before playing to confirm specifics for each promotion.

Reputation and industry standing

Pinnacle is built on measurable value: fair prices, open terms and consistent payouts. Over the years the brand has earned recognition among players and industry observers for its reliability and focus on integrity. That reputation drives our decisions — we prioritize long-term trust over short-term gimmicks.

Join Pinnacle’s community today

If you’re looking for a gaming environment that emphasizes fairness, security and clear value, Pinnacle is ready. Check out our game lobby, take advantage of current promotions while they last, and reach our Support team any time via chat or customerservice@pinnacle.com. We’re committed to keeping play safe, transparent and enjoyable — and we look forward to seeing you at the tables.